24-hour Customer Service Response — GUARANTEED!
Professional Route Representatives
Our Route Representative has the authority and the responsibility to handle the majority of situations brought to his attention.
The E & R Office Staff
A phone call to our office will be handled by a real human and will result in immediate action. Your requests will always be treated in a professional manner.
Fax Hotline
To improve communication we provide a fax hot line for all garment changes including size adjustments, to add additional wearers, and quits.
Wearer Surveys
All garment wearers are provided with survey cards to enable them to grade us, and communicate any needed changes.
Management Attention
A member of our management team will personally visit your company on a regular basis. This direct contact with you helps us to keep up with your emerging garment needs.
Satisfaction Guaranteed
We are committed to meeting your needs and exceeding your expectations...we guarantee it in writing. |